About Us Q&A

VCS Estate Sales & Liquidation Services, LLC

Call Us Today! (801) 652-1512 (801) 651-2852

to request a FREE Consultation or more information!

 “Make memories last with treasures from the past” 
It’s good for our planet! 
VCS Estate Sales & Liquidation Services Team

ANSWERS TO SOME QUESTIONS YOU MAY HAVE:

Why use the professional services of VCS Estate Sales & Services to liquidate your estate? When family members are faced with questions like “What are we going to do with all this stuff ” and ” What are these items worth”, they need to call a professional liquidator. Family members often are inexperienced in establishing the true value of household items and the time it takes to make the estate “Sale Ready.” A number of detailed decisions can leave the family feeling overwhelmed. By contracting with an estate liquidation company like VCS Estate Liquidation Services, you can leave the research, displaying, promotion and management of the sale (basically all the work) to us. Additionally, a sale conducted by professionals will yield greater revenue on the contents, thus helping to offset the expense of the service.

Are You Certified, Licensed and Insured? VCS Estate Liquidation Services is Licensed and Insured in the state of Utah. We are also members of ASEL The American Society of Estate Liquidators, The Asheford Institute of Antiques and ACNA Antiques & Collectibles National Association. In addition VCS Estate Services, LLC is a BBB Accredited Business A+ Rating.

What does it mean to be sale ready? Estate merchandise needs to be sorted, researched, priced, tagged, displayed and aggressively advertised. This takes time and extensive knowledge, experience, training and the years of experience.

I live out of state do I need to be in town for you to do my estate sale? We will need to do the consultation with you or your agent on site then we can take care of the rest. We can handle all needed documents via FedEx or Priority mail if needed.

Do I need to sign a contract? A legal and binding contract protects the interests of all parties involved and is the professional way to offer this service. The contract used by VCS Estate Services, LLC is thorough and easy to understand.

Do you inventory all my items for sale? NO However, We do provide a accounting & generalized final summary of all items sold.

Do you collect UTAH State Sales Tax? VCS Estate Services is required by Utah State Law to collect and pay UTAH state sales tax at all sales and display our license prominently near the register as required by law. We take care of all of this so our client doesn’t have to.

What experience and designations do you hold? VCS Estate Liquidation Services has over 20+ years experience appraising, evaluating, buying and selling antiques, collectibles, Jewelry, as well as household goods. We have over 2000+ subscribers to our email marketing program. We also have a licensed real estate broker with The Tollstrup Group Referral Realty with 19 years experience on staff where we can offer full service estate liquidation services for your personal and real estate needs. We hold professional designations from the American Society of Estate Liquidators and Certified Personal Property Appraiser and are Members of The Asheford Institute of Antiques. We are Accredited by the Better Business Bureau with a A+ rating, and offer professional references upon request.

What if I need to sell the home, can you help me with this? Yes, VCS Estate Services can help you with a referral to a honest and professional broker and can answer questions or list the home for you. If the home is already listed we will work with them to get flyers to hand out at the sale, its like a huge open house, since offering this service we have assisted in selling a number of homes and this services is included.

How is Advertising Handled? VCS Estate Sales & Liquidation Services will begin by taking many professional photographs of your items, we then advertise your sale on multiple local and national marketing platforms to include specific estate sale listing websites; Estatesale.com, Estatesale.net, Facebook, Local print ad’s in Newspapers, and Online Classified ad’s, like KSL.com, Craigslist.com, and the Salt Lake Tribune.com, as well as our own company website at www.vcsestateservices.com and our large customer & dealer email list that grows everyday! We ensure there are plenty of professional directional signs in the neighborhood to direct traffic to the location of the sale. We do not publishing the address/location of your estate until the day prior to the sale, this is to ensure that the home and its contents are safe. Advertisement in newspapers will be done, but client and VCS will share all print advertisement costs including in a smaller city papers as needed, all other advertising is included in our commission rate. In addition, we were honored to be 2013, 2014, 2015 & 2016 Most Viewed Estate Sale company in Utah by Estatesale.com and the Three (3) year winner of the Salt Lake Best Business Award. We also won the Top 50 Estate Sale Company in the United States by Estatesale.com

How Much Will it Cost? Like all professional liquidators, VCS Estate Sales & Liquidation Services charges a 35% competitive commission rate on the gross sales in the Salt Lake City Valley, if your estate is outside of the Salt Lake City valley, fee’s may be higher due to additional travel time, costs and expenses, the rate is also dependent on the quantity and quality of the items offered for sale. If the estate requires extra clean up as in the case of extreme collectors or if a total clean out is requested an additional fee will be charged. However, we will work with you to determine the most economical services that we can provide. Our fees are taken from the proceeds of the sale after fees and state taxes (State Taxes are paid by the shopper at time of purchase and is not a tax that is charged to you nor do we collect commission on it, it is pay to the State of Utah and we do all the paperwork for you) Note: If your residence is in a condition that would require the VCS team to come in to do excessive Pre-Clean in order to set up an effective estate sale, there will be a hourly pre-sale prep fee. We will let you know if this fee applies in your case at the time of your free consultation. If you would like to discuss paying a flat rate instead of a commission rate we can also discuss this option with you. Please check out our Services/Rates page for more information regarding fees that may apply. All information regarding any additional fees is covered during our free onsite consultation. We know that commission rates and fees are important to our clients, but it is also important to understand the amount of long hours of hard physical work and our professional marketing, advertising, customer service, research, set up, staging, pricing, sale management, hauling, loading and clean out service done by our owners and staff that is included for that commission rate. The best thing is we take all the stress off you, you hire us to take care of it and we do what we promise and are contracted to do, VCS Estate Sales & Liquidation Services, is honest, and professional and we will do what it takes so that you are satisfied with our services. We want our clients to understand that when looking at what services you get for the rate we charge, it is minimal. Beware of lower rate services they tend to produce a lower quality and return less value to you the client. VCS Estate Services LLC.is an established company that offers a high quality professional service at a competitive rate.

How Long Will it Take you to Conduct the Sale From Start to Finish? This depends on contents of the home and the size of the job . We typically run a 3 day sale. Ideally, we advise a minimum of 10 days just for advertising, this generate a great deal of interest and promotes the sale. We also require control of the property for a minimum of 7 days to clean up, organize, display, research, promote and price the items, and set up all our equipment. During this time we ask that the home is not occupied so we can effectually do the job we are hired too. This also take the stress off you.

What if There are Items I Would Like to Keep? You are more than welcome to remove items that you want or that have sentimental value. However, we ask that you notify us of the items that you want to remove prior to signing the contract, because our agreement to conduct the sale is based on the contents of the estate at the time the contract is signed. Items removed from the sale after the contract is signed will incur a removal fee equal to the commission rate. Keep in mind, any items we find during our setup that may hold sentimental value to you will be set aside and returned ( keys, family photos/personal letters, engraved jewelry etc.) NOTE: Once you have signed the contract, VCS Estate Sales & Liquidation Services asks that NO items be removed from the sale, and that no other family member have key or access to the home. Customers come from all over the state of Utah, and they expect the items advertised will be available for sale when the doors open. Once the sale has been completed, you are entirely welcome to take any of your items that are remaining. Just let us know.

What happens to my leftover property after the sale? This property is yours. We do not own it, nor do we attempt to claim it after your sale. You may choose to keep it, dispose or donate it it yourself, . We do offer clean out management services for a additional fee, if requested.  Not every item will sale, we work hard to sell everything as it benefits you as well as us, but there are always items that just don’t sale.

Can you help if I do not have enough for a sale? Yes VCS Estate Services LLC. offers a fee based clean out service(Our just make it go away package) if the value of the personal property is not sufficient to conduct a sale. This allows you to sell the home and turn it over to the buyers as required.

Do you conduct multiple sales? VCS Estate Sales & Liquidation Services normally only does one sale at a time, so we can give our clients the professional customer service they deserve. However, based on a clients needs, our schedule, and time of year we may be required to hold multiple sales on the same weekend. However, A company owner will control and manage your sale, we pride ourselves on customer service.

What if you find valuables, cash or other personal items during the setup? All cash and other personal items are turned over to the client. They may choose to include these items in the sale or retain them.

Do you research sale prices for my items before pricing? Yes we do. Not everyone can be an expert on every type of item. We have a certified appraiser on staff. Our research is extensive and many hours are spent obtaining fair market values. Research is included with any sale and is part of our service to you.

Do you or your staff purchase items from our sale? We do allow staff to purchase items from the sale. However, customers have the first view of every item available for purchase.

Do you sell vehicles and firearms? Yes, we sell vehicles! Cars, Boats, Motorcycles, ATV’s and RV’s! Firearms sales have restrictions but we do sell them. There are several items, by State and Federal laws we may not be able to offer for sale to the public, and these items will be discussed with the client.

Do you provide references? Yes we do, once we have met with you for a consultation and determined if our services can assist you, we are happy to provide your with a list of previous clients for you to contact. That’s how confident we are that our clients will be satisfied! You may also view our testimonial page from our past clients on our website. We are also Accredited by the Better Business Bureau.

VCS Estate Services is a Member of ASEL. Why Should the Liquidator I choose be an ASEL Associate? ASEL “The American Society of Estate Liquidators” Is an organization of professional liquidators committed to honest, ethical business practices. In addition ASEL has checked and verified referrals of each member and Associates have agreed to honor the high standards set forth by ASEL and operate their businesses in a manner that has the client’s best interests in mind.

What Do You Do to Protect My Property?

  • We do not provide your home address until the day prior to the sale.
  • We have adequate staff to keep an eye on things.
  • We have one entrance/exit to the home in order to control customer flow.
  • We use display cases to showcase your jewelry and other small valuables.

Do you accept Credit Cards? Yes, we accept Cash and Credit/Debit cards, Accepting Credit and Debt cards highly increase sales, and VCS Estate Sales & Liquidation Service pays the 2.75% fee to accept credit cards as a service to our clients and customers. This service increases total sales on every estate sale we conduct and is a cost to us for doing business.

One final note: When you decide to hire an estate sale company, there are a few things to keep in mind.

  • Family members should remove all the items they are keeping, before meeting with the estate sale company.
  • A lower commission competitor will almost always equal lower level of service and return for you.
  • Designate an estate representative to meet with us, this person needs to have a legal right to enter into a contract for the liquidation of the remaining goods.
  • Please do not donate, throw anything away, or box up item or move then to the garage area these issues can reduce value or add costs to the sale prep. We sell everything from cans of motor oil to half empty bottles of dish soap.

What you can expect from VCS Estate Sales & Liquidation Services, LLC . VCS stands for “VALUED CUSTOMER SERVICE” and is our #1 company goal. We want our customers to be satisfied with our service and have built our reputation on professionalism, honesty, integrity, and a great concern for our client’s personal property. We are flexible and can offer custom option to assist your individual needs. VCS Estate Sales & Liquidation Services, LLC uses accounting practices to offer detailed summary to our client at the end of a sale so there is a clear understanding of items sold and prices realized. Our goal is to use our expertise to increase your sales so that your actual cost for our service is minimal.

PLEASE CALL OR EMAIL US WITH ANY ADDITIONAL QUESTIONS

Call: (801) 652-1512 or E-mail: info@vcsestateservices.com